(1) Possible Causes
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1) Communication Adapter Configuration
2) Electrical Connector
3) Communication Adapter and/or Cable
4) Power Supply to Service Tool Connector
5) Caterpillar Electronic Technology (Cat ET) and Related Hardware
6) Power Supply to ECM
7) Personal Module (Flash File) 8) Caterpillar Automatic Data Transmitter
(2) Recommended Actions. Start the engine. If the ECM does not communicate with Cat ET after the engine starts, continue with this procedure. If the engine cannot start, refer to the "Rolling Start Engine, but Engine Does Not Start" section. If rolling start is ineffective, refer to the "Engine Cannot Roll Start" section.
1) Communication Adapter Configuration 1) **On the Cat ET:** ① Select "Preferences" from the "Utilities" menu.
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② Confirm that the correct "Communications Interface Device" has been selected.
③ Verify that the correct communication adapter "Port" has been selected. Note: The most commonly used port is "COM1".
④ Check if any hardware and communication adapters are using the same port. If any device is set to use the same port, exit or close the software program for that device.
2) **Electrical Connectors:** Check that ECM connectors J1/P1 and J2/P2 and the service tool connector are installed correctly.
3) **Communication Adapter and/or Cable:**
① If using Communication Adapter II, confirm that the communication adapter's microprogram language and driver files are up-to-date. If the microprogram language and driver files are incompatible, the communication adapter will not be able to communicate with the Cat ET.
② Disconnect the communication adapter and cable from the service tool connector. Then reconnect the communication adapter to the service tool connector.
③ Verify that the cable used between the communication adapter and the service tool connector is correct. 4) Power supply to the service tool connector. Check the battery voltage between terminals A and B of the service tool connector. If the communication adapter is not powered, the display on the communication adapter will be blank.
5) Caterpillar Electronics Technology (Cat ET) and related hardware. To verify the Cat ET and related hardware are functioning correctly, connect the Cat ET to another engine. If the other engine also experiences the same problem, check the Cat ET and related hardware to determine the cause of the fault.
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